Full-time OPERATIONS LEAD

at FELFEL in Zurich CH

OPERATIONS LEAD

Zürich, Switzerland Full-time

Start: As soon as possible

Location: Zürich, 100%

THE FELFEL operations TEAM & YOUR IMPACT

FELFEL is a startup based in Zürich, Switzerland. The company has revolutionized how people eat at work with its intelligent technology - the FELFEL fridge. The company is among the fastest growing startups in Switzerland with over 80 employees.

Our Operations team - currently consisting of 8 - is responsible for installing and maintaining our fleet of FELFEL Fridges, sorting products in our warehouse, making sure our processes are executed according to food safety standards, and ensuring the food arrives in all the fridges every day at the right time. In this role, you would lead the entire operations team, managing three seniors who each have their own teams. You would report directly to the Co-General Manager and be a member of the Company's team lead team.

YOUR ROLE:

Management of three Seniors:

  • Senior Warehousing ensures that all of the product which arrives at our warehouse is binned daily for our over 400 fridges, correctly and in time for pick-up by our logistics partners and manage the warehouse facility and incoming goods processes
  • Senior Logistics ensures that all of our product arrive at the FELFELs on time and that the temperature is maintained in transit
  • Senior Hardware ensures that all new FELFELs are purchased, installed, and tested. Responsible for the maintenance and uptime for the entire existing fleet.

The total team consists of 8-10 fix employees and approximately 40 part-time employees that are managed by the seniors, with you being the ultimate responsible person for their achievements.

  • Responsible that everything works for our customers: strong operations are what make our customers have a flawless experience every day with our service - from correct binning, on-time delivery, nicely done fridge filling, to a fully functioning FELFEL. Your goal is to make sure we keep our existing service level high and keep improving it.
  • Coaching and motivating team: You are responsible for coaching our talent in the o...
Read the full job description on Startup Jobs by investiere



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